HMW… link up charities and organizations to create one point of access?
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Author: Jo Hare
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2. Complexity
HMW… find out who needs access to justice?
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3. Pro Bono
HMW… support pro bono work?
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4. Client communication
HMW… use technology to combine all case correspondence? (and documentation?)
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5. Case load
HMW… capture evidence to support funding?
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6. Timely
HMW… keep our clients up to date with their case in a timely manner?
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“Susan”
“Susan’s” story- welfare benefits.
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“Nina”
“Nina’s” story – immigration
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“John”
“John’s” story – Employment / Discrimination
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“Brian”
“Brian’s” story – Housing & Debt